FAQ

What types of electric bikes do you sell?

We offer a wide range of electric bikes, including both brand new and used models. Our inventory features popular brands like Surron, known for their performance and reliability. 

  • Choosing the right electric bike depends on your intended use. Consider factors such as:
  • Terrain: Are you riding on roads, trails, or mixed surfaces.
  • Distance: How far do you plan to ride?
  • Weight Capacity: Ensure the bike can accommodate your weight and any cargo.
  • Motor Power: Higher wattage motors offer more power for hilly terrain.
  •  

New electric bikes come with the latest technology, full warranties, and no wear and tear. Used bikes are often more affordable but may require maintenance. We carefully inspect and refurbish all used bikes to ensure they meet our quality standards.

The battery life varies by model and usage. Generally, electric bike batteries can last anywhere from 20 to 60 miles on a single charge, depending on factors like terrain, rider weight, and assistance level.

  • Keeping the battery charged and checking its health.
  • Cleaning the bike regularly to prevent rust and wear.
  • Inspecting tires and brakes before rides.
  • Scheduling professional tune-ups as needed.

 

We offer a 30-day return policy on all purchases. If you’re not satisfied with your bike, please contact us within 30 days of your purchase to arrange a return or exchange.

Yes, we provide financing options to make purchasing your electric bike easier. Please contact us for more details on available plans and rates.

 

Absolutely! We encourage our customers to test ride our bikes to find the perfect fit. Please visit our store or contact us to schedule a test ride.

 

If you encounter any issues, please reach out to our customer support team. We provide troubleshooting tips and can assist with repairs or warranty claims.

 

Still have a question?

In case you still have a question, fell free to reach out at any time at info@electricbikeeu.com or visit the Contact us page and fill the form an we will reach out to you as soon as possible.